SHIPPING POLICIES

DIZPOT will process all generic and custom orders within one business day.  Custom orders will begin production one business day after final artwork approval.

FREE SHIPPING

U.S. orders of $500 or more will automatically qualify for free shipping.  Other orders’ fees will vary based on weight and size.

GENERIC PRODUCTS

Generic products are available on-demand with much shorter shipping times for customers inside the US.  These orders are limited by availability, and not all sizes may be readily available at all times.  Any products that we do not have in stock can be special ordered, with slightly longer shipping times (below).

CUSTOM PRODUCTS

Custom-printed products take longer to produce and ship than generic products.  Lead times for these vary, but we recommend allowing a minimum of 2 weeks from artwork approval to delivery.  Shipping times (below) are estimated from the date of final artwork approval.

SHIPPING TIMES

Shipping times for different order types are as follows:

Domestic – Standard

           Generic products (in-stock)               2-3 days

           Generic products (out-of-stock)         5-8 days

           Custom labels and boxes                  5-10 days

Domestic – Expedited

           Generic products (out-of-stock)         1-2 days

           Custom labels and boxes                  3-5 days

International – Standard

           Generic products                               8-12 days

           Custom mylar products                     12-20 days

International – Expedited

           Generic products (out-of-stock)         3-4 days

           Custom mylar products                     5-8 days

TAXES AND FEES

Shipping fees vary based on order size and location.  All shipments are subject to governmental regulations and may incur additional transit costs or import taxes. DIZPOT is not responsible for customs or taxes applied to your order; all fees are the responsibility of the customer.

SHIPMENT TRACKING

We will send shipping information to your listed contact information as soon as it is available.  All tracking services are handled by the shipping service and are not the responsibility of DIZPOT.

MISSING ORDERS & DAMAGES

DIZPOT is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

Please inform us of any missing or damaged orders by calling our support team at (602) 795-4499 or email us at [email protected]